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Instructions for booking a Telehealth Consult using a Mobile Device

Please note that connecting through this method will use mobile data if you are not connected to a wi-fi network

  1. Book Appointment - select telehealth consult

  2. If you are a new patient, you will receive a text message asking you to complete a new patient form. Please complete this before your consultation.

  3. Test your mobile device prior to your appointment by following the link below:

    Test video call
    1. Test a different device, for example a computer or other device with a web browser; or
    2. Advice the practice that you are unable to connect to the online waiting room, and advise them that if you are able to take a phone call instead.
  4. Connect to our virtual waiting room before your appointment time using the following link:

    Connect to your appointment

Instructions for booking a Telehealth Consult using a Computer

  1. Book Appointment - select telehealth consult

  2. If you are a new patient, you will receive a text message asking you to complete a new patient form. Please complete this before your consultation.

  3. Test your computer prior to your appointment by following the link below:

    Test video call

    If there are errors that will stop you from connecting via the application, either:

    1. Test a different device, for example a mobile phone or other device with a web browser; or
    2. Advice the practice that you are unable to connect to the online waiting room, and advise them that if you are able to take a phone call instead.
  4. Connect to our virtual waiting room before your appointment time using the following link:

    Connect to your appointment

Instructions for booking a Telehealth Consult using a Telephone, without browser support

Book Appointment - select telehealth consult

If you are a new patient, you will receive a text message asking you to complete a new patient form. Please complete this before your consultation.

Please ensure your telephone is accessible at your appointment time. Your doctor will call you at the time of your appointment.

Telehealth Consultations

Telehealth consultations give you the opportunity to remotely talk to our doctors.

Connect to our telehealth consultations using your smart-phone or tablet

Learn More

Connect to our telehealth consultations using your Computer

Learn More

Connect to our telehealth consultations with using your home phone or work phone

Learn More